Join The Team!
We’re not afraid to have fun at work – it makes for a happier working environment and we actually think it makes you work better as well!
As a Times Top 100 company (2019) we are passionate about our people and the incredible service they provide our customers. We have a continuous employee engagement programme that drives our company ethos and business plan objectives.
High expectations, high performance…
To achieve the ambitious levels of organisational performance that we’re striving for, we have high expectations of each and every one of our talented colleagues. Our culture is focused on results and we would like our colleagues to work smart and have real pride in the outcomes they achieve for our customers and their learner’s.
Learning is at our heart
To help colleagues perform to the best of their ability we place learning and development at the very heart of our organisational culture. This supports our commitments as a gold standard Investors in People company – engaged people results in valued customers which means growth and development of the organisation.
With this in mind, we have a comprehensive blended learning and development offer and encourage all colleagues to take ownership of their own development with the support of their line managers.
We have specific programmes as part of our talent management approach and our Love Learning Library enables access to hundreds of learning resources. If that’s not enough, we have online learning solutions, a £200 personal development allowance and celebrate Adult Learners Week each year with colleagues sharing their wealth of knowledge and skills.
Our customers’ experience is very important to us and we expect every colleague to be committed to this. We aim to extend the same high standards of customer service afforded to our external customers to both our employees and contractors.
Saying thank you
Of course we also offer our colleagues recognition and reward for their great work and we think it’s really important to take the time to say ‘thank you’ and celebrate our successes!
We also want to make sure that our colleagues achieve a healthy work/life balance – all work and no play is no good for the soul! With this in mind we offer a flexible benefits package to help keep employees happy and healthy.